Information security

INPA Joint Stock Company always values ​​and is committed to protecting the privacy of customers. We strictly comply with current legal regulations on personal data security. This policy describes how INPA collects, manages, processes and protects information when customers contact or use online services on the website. Our goal is to bring absolute peace of mind and trust to customers.

Information collection

INPA collects personal data when customers fill out registration forms, send quotation requests, place orders or leave contact information on the website.

1. Applicable subjects

All individuals, organizations and businesses that have online exchange activities with INPA and provide information via the website or chat applications (Messenger, Zalo, ...).

2. Scope of information collected

Information may include: full name, email, phone number, company name, address, and other data that customers proactively provide.

Purpose and scope of information use

Personal information is collected for the purpose of:

• Processing orders and supporting customers during transactions.
• Providing products/services according to customer needs.
• Improving service quality, enhancing user experience.
• Sending customers promotional information, new products or related news.
• Meeting legal requirements and protecting INPA's legitimate rights.

Information storage time

Personal information will be kept until the customer requests cancellation. In other cases, data will be securely stored on INPA's management system.

Subjects with access to information

• INPA's internal departments are responsible for supporting customers and performing contracts.
• Competent authorities when requested by law.
• Other than the above cases, customers' personal information will not be shared with any third party.

Personal data security

INPA applies modern security measures in both technology and procedures to prevent unauthorized access, leakage or loss of data. Customer information is stored on a secure system, only authorized employees are allowed to access.

Personal data processing

Personal data can undergo activities such as: collecting, recording, analyzing, storing, editing, encrypting, sharing, transmitting, deleting or canceling. INPA only processes data within the scope permitted by customers, with the goal of improving the quality of products and services.

Sharing personal information

INPA commits not to sell, exchange or disclose customers' personal information to any third party without consent, except in cases required by law or competent authorities.

Customer rights

• Customers have the right to request:
• Access, edit or update personal data.
• Delete the information provided when no longer needing to use the service.
• For any requests or questions related to the privacy policy, please contact INPA directly via the information on the website.

Changes to the privacy policy

The privacy policy may be adjusted periodically to accommodate changes in data management activities. Any changes will be publicly announced on the website and take effect immediately after posting.
Contact information: INPA Vietnam Co., Ltd.
Phone: 028 39 953 088
Email: info@inpa.com.vn
Address:

• Southern region: 19-21 Nguyen Van Troi, Ward 12, Phu Nhuan District, Ho Chi Minh City +84 901.877.158.
• Central region: 115 30/4 Street, Hai Chau District, Da Nang City
• Northern region: 592 Nhat Chieu, Nhat Tan Ward, Tay Ho District, Hanoi Capital

INPA sincerely thanks you for your trust. We are committed to continuously improving the security system, ensuring data safety and privacy for customers in all transactions.